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The first time I saw one, it showed up in my news feed on Facebook. I will admit that I actually read more of the junk that clogs up my "wall" now that I have chunks of time in the middle of the night with a free hand and a touch screen phone. (Not to mention lack of brain cells needed for more complex actions and thoughts.) It was an ad for Citrus Lane. I know, right? I was thinking, "Ooooh, what's Citrus Lane? Sounds so chic and cool."
Well, it turns out that Citrus Lane is a monthly surprise box for your baby. Yup, you heard me. A monthly surprise box. For your baby. Because how many times has your infant been sitting in their porta-crib saying, "I'm bo-red! I need a surprise in my life! Preferably one mommy and daddy have to shell out some clams for. Oh, look, the mailman's here and he brought me a box o' junk!" Okay, I don't know what's really in there because I don't have a money tree in the back yard that allows me to spend $29 each month on a box of random baby items that I may or may not need. I also kind of like picking out my own baby junk. I'm funny like that.
The next one I saw was BarkBox. Uh huh, you read that correctly. BARK box. For your dog. Because chasing his tail and licking his nuts doesn't quite fill up his day and Fido needs some more stimulation in his life. He's already an uber fan of the mailman, why not give him another reason to make the poor, traumatized mail carrier arm himself with a can of "Dog Be Gone" spray? This subscription is also $29 a month. I'm racking my brain trying to figure out how many different products they can send. Ok, dog treats, dog food, and dog toys. Maybe leashes and collars? If I thought my baby doesn't need a surprise box every month, you can only imagine how I feel about the pet version.
So now I'm wondering if this is a thing so I Google monthly subscription boxes. Oh, My. God. There's julep which is nail polish and cosmetics, urthbox which is organic treats (Classic, vegan, gluten free, or diet!) and their competition Nature Box, and Kiwi crate which ships art and crafts supplies for your 3-7 year old burgeoning artist.
The result? Even though I mocked it, I now want to join a box of the month club. Solely for the surprise factor. Because who doesn't want to have a gift in their mailbox each month? It sure as heck beats those sad credit card bills and electric company invoices.
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| What's that girl? Timmy threw your new BarkBox in the well? |
Hahaha! Im a sucker gor subscription boxes and am currently getting 2!
ReplyDeleteOoh, which ones? Are they worth their monthly price?
DeleteUrthbox has the worst customer service ever.
ReplyDeleteI just moved and I changed my address on the website the only place you can change it. I get the tracking info for my August boxes, I'm subscribed to three boxes, and I check to see where my boxes are. Tracking info says they've been delivered, they shipped them to the old address though.
Obviously I'm pretty disappointed so I email them letting them know what happened. They respond saying that I should have emailed them to change my shipping address and that if I want my August boxes I will have to pay $6 more per box for them to be shipped to the correct address, the address that I had already changed on their website which says NOTHING anywhere as far as having to email them to change your shipping location.
I let them know that I thought it was pretty messed up how they were handling this situation considering it was their error and their website issues that caused it to happen. To which they let me know that they would be adding a note to their website to email them if you need to change your shipping address. Yet are still requiring that I pay them another $18 on top of the already $70+ that I paid for my August boxes.
Now they've stopped responding to me and are censoring me from their Facebook page.
This is a terrible company with terrible standards, they will not last long.
I'm always amazed when companies have terrible customer service or don't back up their products. (Or both!) The only thing that surprises me more is how the websites for these companies have terrible information. No customer service contact number, no fax, not even a pager number. Maybe a postal address for written inquiries. In this day and age they cant even give you a twitter account or a cell number to text them? People, this is the electronic age!
DeleteSo, after all of that, are you staying with the company or have you decided it's not worth the hassle?